Here are a few of our most frequently asked questions.
Most of our items are made in 100% cotton, while a few of them are made in 100% viscose.
When washing the clothes, turn the garment inside out and place it in the washing machine in cold water and with like colors. Do not use bleach, and do not tumble dry. We recommend hanging the garment to dry.
In general, our sizes run a bit large so it lasts longer with the growth of your kid. When you buy a L (24 months/ 2T), it will fit your child from 2-3 years old.
If you have any other questions, you can email us at email@example.com or contact us through social media (Facebook & Instagram).
We do! If you’re interested in purchasing a bigger size, matching set for the family, or looking for a specific theme for your kid’s birthday party, just shoot us an email to firstname.lastname@example.org or contact us through social media. Once we receive your inquiry, we will send you the styles and fabrics that we have available.
Please note that the custom order will take 2-3 weeks to be ready to ship or pickup, and are not eligible for returns.
Having your little one feeling confident and comfortable in our items is our top priority. We will gladly accept returns on full-priced merchandise if we are e-mailed within 15 business days of receiving your order. To be eligible for return, we would need the receipt of your order and the item must be unused, unworn and in its original condition. Once the item is reviewed and approved, you will receive store credit.
Please email us at email@example.com so we can send you a return label.
Yes! Right at checkout you can select the option for pickup.
Our pickup locations are in Metro Office Park, Guaynabo or in Santurce/ Condado. Once you confirm your order, we will contact you to coordinate the pickup.
We ship our packages from San Juan, Puerto Rico.
Yes, we ship worldwide!
Once your order is processed, you will receive an email with the tracking number and courier’s name.
We strive to process and ship orders as quickly as possible. Most orders are processed within 1-3 business days and delivered within 3-7 business days.
We accept credit cards, such as Visa, Master Card, Discover, and AMEX. We also accept Paypal, cash, and ATH Móvil Business.